{"id":6308,"date":"2025-10-01T09:46:14","date_gmt":"2025-10-01T07:46:14","guid":{"rendered":"https:\/\/amboslo.esteri.it\/news\/dall_ambasciata\/2025\/10\/il-sito-web-dellambasciata-e-stato-potenziato-con-un-chatbot\/"},"modified":"2025-10-01T09:57:36","modified_gmt":"2025-10-01T07:57:36","slug":"il-sito-web-dellambasciata-e-stato-potenziato-con-un-chatbot","status":"publish","type":"post","link":"https:\/\/amboslo.esteri.it\/en\/news\/dall_ambasciata\/2025\/10\/il-sito-web-dellambasciata-e-stato-potenziato-con-un-chatbot\/","title":{"rendered":"The Embassy&#8217;s website has been enhanced with a chatbot"},"content":{"rendered":"<p><span class=\"jCAhz ChMk0b\"><span class=\"ryNqvb\">The Embassy&#8217;s website has been enhanced with a chatbot, a new virtual assistance tool that simulates a live chat conversation and guides users to the information they need through a predefined question-and-answer process, in both Italian and English.<\/span><\/span><\/p>\n<p><span class=\"jCAhz ChMk0b\"><span class=\"ryNqvb\">Our Chatbot can answer a wide range of questions\u2014particularly those related to consular services and visas. It cannot yet answer questions about citizenship, but is actively studying it.<\/span><\/span><\/p>\n<p>The Chatbot can be activated by clicking on the blue icon at the bottom right.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-6328 img-fluid\" src=\"https:\/\/amboslo.esteri.it\/wp-content\/uploads\/2025\/10\/Icona-1.png\" alt=\"\" width=\"50\" height=\"50\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"The Embassy&#8217;s website has been enhanced with a chatbot, a new virtual assistance tool that simulates a live chat conversation and guides users to the information they need through a predefined question-and-answer process, in both Italian and English. Our Chatbot can answer a wide range of questions\u2014particularly those related to consular services and visas. It [&hellip;]","protected":false},"author":4,"featured_media":6304,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"tags":[12],"class_list":["post-6308","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","tag-italiani-nel-mondo"],"_links":{"self":[{"href":"https:\/\/amboslo.esteri.it\/en\/wp-json\/wp\/v2\/posts\/6308","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/amboslo.esteri.it\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/amboslo.esteri.it\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/amboslo.esteri.it\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/amboslo.esteri.it\/en\/wp-json\/wp\/v2\/comments?post=6308"}],"version-history":[{"count":6,"href":"https:\/\/amboslo.esteri.it\/en\/wp-json\/wp\/v2\/posts\/6308\/revisions"}],"predecessor-version":[{"id":6341,"href":"https:\/\/amboslo.esteri.it\/en\/wp-json\/wp\/v2\/posts\/6308\/revisions\/6341"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/amboslo.esteri.it\/en\/wp-json\/wp\/v2\/media\/6304"}],"wp:attachment":[{"href":"https:\/\/amboslo.esteri.it\/en\/wp-json\/wp\/v2\/media?parent=6308"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/amboslo.esteri.it\/en\/wp-json\/wp\/v2\/tags?post=6308"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}